In Case Study, Housing, Local

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A coordinated effort between public and private sectors in Johnson City to improve city development and permitting processes and lower barriers to building homes.

 

City: Johnson City, TN

Purpose: To identify obstacles and generate solutions to support safe and successful housing development in Johnson City.

Lead Stakeholders: City, Private Sector

Process: Following the completion of a Housing Needs Assessment, JC Builds was convened to provide a three-pronged effort which includes:

  • An 8-person task force, including representatives from the local Homebuilders Association, architects, housing developers, attorneys, and civil engineers, to provide honest feedback and recommendations to Johnson City officials.
  • Bi-monthly public roundtables with local developers and contractors to discuss relevant city code and regulatory changes, housing trends, and outside factors influencing development, such as Hurricane Helene recovery.
  • Targeted internal city process improvements to discuss best practices, review cross-departmental assessments, and maximize the city’s capability to provide quality customer service to housing developers.

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Outcomes:

  • Ongoing cooperative discussions between public officials and the private sector.
  • Improvements to customer service for housing developers working with the city.

View or download PDF of the Johnson City Builds case study.

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